Privacy Policy
Your privacy, handled with care.
We collect only what we need to respond to you, deliver your project, and keep our platform secure. Below is a plain-language summary of how we handle data for visitors and clients in Sri Lanka and abroad.
Overview
Ddigital (a subsidiary of Codezela Technologies) is committed to transparent data practices. This policy explains what we collect, why we collect it, how we keep it secure, and your choices. By using our site or services, you agree to this policy.
Information we collect
- Contact details (name, email, phone) when you submit a form, book a call, or message us.
- Business details about your project so we can propose relevant services.
- Usage data (device, browser, pages visited) collected through analytics to improve performance.
- Communication records (emails, chat messages) to deliver support and project updates.
How we use your information
- To respond to enquiries, proposals, and bookings you initiate.
- To deliver services you request and maintain project documentation.
- To improve site performance, content relevance, and security.
- To comply with legal obligations and prevent fraud or misuse.
Cookies and analytics
- We use cookies for basic site functionality and to remember preferences.
- Aggregated analytics help us understand visit patterns; we do not sell personal data.
- You can clear or block cookies in your browser settings at any time.
Data sharing
- We do not sell personal data.
- Trusted vendors (hosting, analytics, communications) may process data under strict confidentiality and data protection terms.
- We will disclose data only when required by law or to protect our rights and users’ safety.
Data security and retention
- Data is stored on secure infrastructure with access controls and encryption in transit.
- We retain data only as long as necessary to provide services or meet legal obligations, then delete or anonymize it.
Your rights
- Request access to the personal data we hold about you.
- Ask for corrections or deletion where legally permissible.
- Object to or restrict certain processing, including marketing.
- Withdraw consent where processing is based on consent.
International visitors
- Our primary operations are in Sri Lanka; data may be processed in other regions where our vendors operate.
- We apply reasonable safeguards to protect data transferred across borders.
Contact us
- For privacy requests, email [email protected] or [email protected]. We aim to respond within 10 business days.
- Postal: 345/35, RIT Alles Mw, Colombo 08, Sri Lanka.
Key points
- We do not sell personal data ever.
- Source files and project data remain accessible only to your authorized contacts and our delivery team.
- Requests for access, correction, or deletion are honored where legally permissible.
Last updated
This policy was last updated on 01 February 2025. We will post any changes on this page and encourage you to review it periodically.
Need help?
For privacy questions or data requests, reach us at [email protected] or call +94 72 733 3577.